In 2023, an over-saturated outsourcing market for software development in Latin America saw a big swing back to South and Southeast Asia.
With C-suite budgets still constrained, the region’s competitive rates and speed to scale, fuelled by its sheer depth of resources, are hard to beat.
No wonder business confidence remains high. The International Monetary Fund has upgraded its 2024 growth forecast for the Asia region to 4.5% – outstripping a projected 3.2% expansion in the world economy.
Our 2024 South and Southeast Asia Region Guide to Software Outsourcing draws on a wide range of international data and expert insights to analyze nine key markets and their potential for offshore partnerships.
From countries with a great track record, such as India and the Philippines, to emerging markets in Vietnam and Bangladesh, there are plenty of great options to choose from. Narrowing down the field of potential candidates requires a more cautious and nuanced approach.
Cost v Culture: How to avoid walking into trouble
There’s no question you can find top-quality talent in Asia, where software development is booming and advanced skills in AI are highly sought after by the best companies. However, the reality is that there are far more companies that fall well below standard.
While a proposal might look good on paper, a partnership is likely to fail if vital cues are missed that could put your project at risk.
We’ve looked before at how differences in the way teams communicate can lead to a fatal misalignment in outcomes and goals, because we’re all conditioned by our own cultural norms. To put it bluntly, Western companies don’t operate the same way South Asian ones do.
Dutch social psychologist Geert Hofstede’s 6-D model is a fascinating insight into how culture influences a society’s values and behavior.
His research is equally relevant to the workplace. Using this framework when you’re building an outsourcing partnership can identify some of those cultural differences and help bridge the gap.
Hostede's research on cultural dimensions focuses on six factors. However, as this comparative breakdown shows, two measures highlight a striking imbalance between the US and three of its key outsourcing markets that indicate potential red flags.
The Power Distance Index:
Defined as “the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally.”
A higher degree indicates that hierarchy is clearly established and executed in society, without doubt or reason. Here, the Philippines nudges the top of the scale, with India and Vietnam not far behind.
The US sits at the lower end, signifying a society where people question authority and attempt to distribute power.
The Individualism vs. Collectivism Index:
This dimension explores the “degree to which people in a society are integrated into groups”. Again, a cultural divide is apparent between East and West.
Individualistic societies, such as the US, have loose ties that often only relate an individual to his/her immediate family. They emphasize the “I” versus the "we".
Its counterpart, collectivism, describes a society in which tightly integrated relationships tie extended families and others into in-groups. These in-groups are laced with undoubted loyalty and support each other when a conflict arises with another in-group.
How is this useful in practice? One area to navigate carefully when choosing an outsourcing partner is to recognize when an Asian firm is masking its faults out of deference to you, the buyer. Likewise, going at it hard from a US perspective is unlikely to get the best result.
When it comes to creating a great partner match, that’s where the insights provided by our team at Accelerance can be brought into play. We know what best practice looks like and we know how to get behind the shopfront and identify Asian companies that meet the required expectations.
There’s no one good reason to outsource to South & Southeast Asia - but here are seven of them